![]() If having issues downloading the app via the Google Play Store for Android, we recommend using Google's troubleshooting steps for Play Store issues. Avoid downloading from third-party websites or sources, as they may contain malware or viruses. ![]() Download from the official websiteĮnsure that you are downloading the Zoom application from the official website. Uninstall the current version from your device and then download the latest version of Zoom from our download center before installing it again. You can try restarting your modem or router to refresh the internet connection. If you can’t install or update Zoom, make sure your internet connection is stable, and there are no connectivity issues. Using Zoom requires a stable internet connection. How to troubleshoot Zoom installation or update issues Check your internet connection Prerequisites for troubleshooting issues with Zoom update or installation
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